General Terms and Conditions


The following Terms and Conditions are applicable for the following Platforms:


By placing an order, the customer accepts these terms and conditions. Any alternative Agreement has to be confirmed in writing by us (ImuGeX GmbH).


Products at ImuGeX GmbH are only sold to research institutes and diagnostic labs, not sold to any private person or patient.


Products sold and delivered by ImuGeX GmbH are for research purpose or for diagnostic purpose – where products have CE-IVD marking.


Due to the nature of our products, return is not accepted.


ImuGeX’s warranty is limited to specifications outlined in the accompanying product’s data sheet and does not exceed. Complaints have to be made within five days after the delivery of products. Warranty claims outside of the intended product use (mentioned in data sheet) are explicitly excluded.


All prices mentioned on,, are Net (excluding VAT, shipping cost etc.) and subject to change. ImuGeX is not responsible for any correctness of prices. 


Shipping cost within Germany: 20.00 € excluding VAT, handling & packing material charges 8.00 € excluding VAT and dry ice shipment cost extra 25.00 € excluding VAT. For orders placed outside of Germany, the exact shipping costs will be calculated individually and will be disclosed in the order confirmation. 


International buyers are responsible for any imposed duty on the products.


Any risk regarding the shipment will be transferred to the customer as soon as the Order is dispatched / leaves our premises.   


Payment term for German Customers is 14 days net (COVID-19 products excluded) and failing to time limit will result to additional charges. International Orders will be proceeded after the Payment is cleared.


Purchased products will remain the property of ImuGeX GmbH until the complete payment is received.


Products purchased by customers do not grant any license to intellectual property rights and patents.


The law of the Federal Republic of Germany is applicable. The provisions of the UN Sales Convention are excluded. 


The Place of Fulfilment and exclusive Court of Jurisdiction and for all disputes resulting from this contract is our registered office.



Göttingen, June 2020, ImuGeX GmbH